1. Introduction
Welcome to Odit Discovery. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
- Full name
- Phone number
- Email address
- Nationality and identity details
- Travel and appointment details
- Supporting travel document information
Technical Information
- IP address
- Browser and device type
- Website usage and interaction data
- Cookies and similar technologies
3. How We Use Information
- Handle Schengen appointment requests and service delivery
- Review and organize required documents
- Communicate updates and status information
- Improve service quality and website experience
- Send important service-related notices
- Comply with legal and regulatory obligations
- Prevent fraud and maintain platform security
4. Information Sharing
We do not sell or rent your personal data. We may share data only when required for service delivery or legal compliance, including:
- Consulates and embassies for application processing
- Appointment centers such as VFS Global or TLScontact
- Service providers that support our operations, such as payment and cloud tools
- Legal authorities when disclosure is required by law
5. Data Protection
We use strict safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction.
- SSL/TLS encryption for data transmission
- Secure document and data storage controls
- Limited access for authorized team members only
- Regular security reviews and system updates
- Routine encrypted backups
6. Cookies
We use cookies to improve your experience. Cookies help us remember preferences, analyze usage, and personalize content. You can manage cookie settings through your browser preferences.
7. Your Rights
You may have the right to:
- Access a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion in specific situations
- Object to certain processing activities
- Request data portability
- Withdraw consent at any time
To exercise any right, contact us by WhatsApp or email.
8. Data Retention
We keep personal data only for as long as necessary to fulfill service and legal requirements. In most cases, data is retained for up to 5 years after service completion unless a longer period is legally required.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided data, please contact us so we can remove it.
10. External Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.
11. Policy Updates
We may update this policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date. We recommend reviewing this page regularly.
12. Contact Us
If you have any privacy-related questions, contact Odit Discovery:
- Email: info@oditdiscovery.com
- Phone: +971 55 653 4005
- WhatsApp: +971 55 653 4005
- Address: Dubai, United Arab Emirates